Last Updated: August 20, 2026
Las Vegas Phone Repair & Accessories respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, purchase products, or use our device repair services.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Device make and model
- Description of the device problem
- Repair or service information
- Appointment or quote information
- Purchase and transaction information
- Communications you send to us
We may also automatically collect limited technical information when you visit our website, such as browser type, device type, IP address, pages visited, referring website, and general website usage information.
2. How We Use Your Information
We may use collected information to:
- Provide repair estimates and services
- Contact you regarding your repair
- Respond to questions and customer-support requests
- Process purchases and transactions
- Provide requested appointments or quotes
- Improve our website and services
- Prevent fraud and protect our business
- Maintain business and transaction records
- Send service-related communications
- Comply with applicable legal requirements
We do not use information obtained from a customer’s device for purposes unrelated to the requested repair or diagnostic service.
3. Device Data & Privacy
Your phone, tablet, or other device may contain personal information such as photos, messages, contacts, applications, accounts, and documents.
Our technicians will only access portions of a device that are reasonably necessary to diagnose, repair, and test the device.
We recommend that customers back up their data and remove sensitive or confidential information whenever possible before submitting a device for repair.
If a passcode is required for testing or diagnosis, it should only be used for purposes related to the requested service.
4. Data Backup
Customers are responsible for backing up their devices before repair.
While we take reasonable precautions when handling customer devices, repair procedures and pre-existing device failures can sometimes result in data loss or corruption.
We therefore recommend maintaining a current backup before any repair or diagnostic service.
5. Payment Information
When you make a purchase, payment information may be processed by our payment processor or financial-service provider.
We generally do not directly store complete credit or debit card information when payment information is handled by a third-party payment processor.
Those providers may process information according to their own privacy policies.
6. Cookies & Website Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and measure advertising effectiveness.
Depending on the services installed on our website, these technologies may include analytics or advertising tools.
Where required by applicable law, visitors will be provided appropriate choices regarding non-essential cookies.
7. Analytics & Advertising
We may use third-party analytics and advertising services to understand how visitors use our website and to measure or improve our advertising campaigns.
These services may collect information through cookies, pixels, or similar technologies.
For example, if enabled on our website, services such as Google Analytics or Google Ads may process website interaction information according to their respective privacy practices.
8. SMS & Phone Communications
If you provide your phone number, we may use it to communicate with you about:
- Repair status
- Quotes
- Appointments
- Customer-service requests
- Pickup notifications
- Other communications you specifically request
Providing a phone number for repair-related communication does not automatically enroll you in unrelated promotional text messaging.
If we separately offer marketing SMS communications, applicable consent and opt-out requirements will apply.
9. How We Share Information
We do not sell personal information for money.
We may disclose information when reasonably necessary to service providers that help us operate our business, such as website hosting providers, payment processors, analytics providers, communications providers, and professional advisers.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our customers, employees, business, or legal rights.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining transaction and repair records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information.
11. Data Security
We use reasonable administrative, technical, and physical measures designed to protect personal information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
12. Your Privacy Choices
Depending on where you live and applicable law, you may have rights concerning certain personal information we maintain about you.
These may include rights to request access, correction, or deletion of certain information and to receive information regarding our privacy practices.
We may need to verify your identity before processing certain privacy requests.
13. Children’s Privacy
Our website and repair services are not directed toward collecting personal information online from children under 13.
If we learn that we have collected personal information online from a child under 13 in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law.
14. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. Visitors should review the privacy policies of those services before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website technologies, or legal requirements.
When changes are made, the updated policy will be posted on this page with a revised Last Updated date.
16. Contact Us
For questions about this Privacy Policy or privacy-related requests, please contact:
Las Vegas Phone Repair & Accessories
7400 Las Vegas Blvd S, Unit TT42
Las Vegas, NV 89123
Phone: (424) 406-6202
Website: LVPhoneRepair.com